Social Media and Online Community Development


  Social Media and Online Community Development

We believe that social networking is the most important trend on the Internet for nonprofits. We expect that every site will incorporate social networking elements as part of its very fabric. It is important for nonprofits to participate in the next logical trend and to begin to create dramatically more engaging websites. To this end, we offer the following services:

  • Web 2.0 Communities: Strategic planning and implementation of campaigns to broaden your organization’s web presence via a combination of
    • Targeted community building on external Web 2.0 communities – i.e. MySpace, Facebook and others; and,
    • Organic base-building on your own site driven via best practices, tactics and tools from the commercial Web 2.0 sites.

This integrated approach results in a broader online presence -extending your organization’s online footprint but integrating recruitment techniques to bring supporters back to your home community. Starting with a cohesive strategy, our approach includes a process that understands and leverages your existing community. We then align plans for growth with best practices and an understanding of the culture within your existing community. This foundation drives the choices for underlying technology, product features, culture, presence, marketing and promotions to grow the community.

Client: IFAW

The Spring 2007 Seal Hunt Campaign demonstrates our strong work around advocacy, fundraising, and list-building working with IFAW, using social networking. The campaign, running from January to May 2007, targeted the Canadian Seal Hunt with an international advocacy appeal to stop the slaughter of Harp seals for their coats. The Internet program for this campaign focused first-time visitors, and returning advocates, donors and e-subscribers on an innovative Web 2.0 campaign site: www.stopthesealhunt.com. This site integrates a strong e-advocacy action, online giving section, and features a ground-breaking community photo montage that displays photos, and presents text and digital-audio testimonials from more than 100,000 campaign supporters from 27 countries around the world. The digital photos, uploaded by supporters, were assembled into a massive montage that demonstrated the broad international community support. A zoom feature expanded individual supporter profiles and their testimonials. A particularly inventive element of the campaign allowed e-supporters to call a toll-free telephone number to leave a 2-minute testimonial describing why they were opposed to the Seal Hunt. These calls were automatically digitized and linked to the supporter profiles. Visitors were able to listen to the passionate testimonials via a one-click flash-based audio player link on the site.